Software for accommodation providers
Guests check in on their own phone, before they arrive. You receive the data ready to go, and the report to the Italian State Police (Polizia di Stato) is sent from there, without retyping a single name, date or document number.
Zenith Develop›Software›Guest registration
Online check-in
Full name
Marco Bianchi
Document
CA 1234567
Arrival
Today, room 104
What the guest sees, on their own phone
Guests all arrive at once between six and eight. Documents on the counter, names copied by hand onto a sheet, and then in the evening the same names typed in a second time on the Alloggiati Web portal, the State Police system where Italian accommodation providers must register every guest. With the worry of having missed someone.
Once at the front desk and once on the portal. The same name, the same document, the same date. And every step is a possible mistake.
The first guest takes ten minutes, the other four wait on their feet with their suitcases. That’s no way to start a vacation.
“Did I send yesterday’s?”. Without a clear history, the answer means digging through your emails.
These reports have tight deadlines. When everything is done by hand, one busy evening is enough to fall behind.
From the moment of booking to when the report shows as sent.
Step one
After booking, their own link arrives on WhatsApp or by email. They open it on their phone: no app to download, no sign-up.
Each guest has their own: they can’t see anyone else’s bookings.
Online check-in
Property
B&B Le Rose
Arrival
Thursday 14:30
Guests
2 adults
Fill in before you arrive
Opens like any web page
Step two
A photo of the ID card or passport, and the fields fill themselves in: first name, last name, date and place of birth, citizenship, document number.
Anyone who prefers can type it in by hand. For you, the result is the same.
Step 2 of 3
Type
ID card
Number
CA 1234567
Citizenship
Italy
Born on
12/04/1986
The fields fill themselves in
Step three
On your dashboard: today’s arrivals, who has already filled in and who hasn’t. The reports to send are a single number, at the top, so there’s nothing to look for.
On arrival the guest just signs: the line at the counter disappears.
Today
The property dashboard
Step four
The report is generated in the format the portal requires and each submission is logged: date, time, outcome. If anyone ever asks, the answer is in a list, not in an email you have to track down.
A complete history of everything that has been sent, always available.
Today
Yesterday
Tuesday
Every submission leaves a trace
It’s a web page: if you have three rooms you use it on the phone, if you have forty, on the front desk computer. It’s the same system, and what you do on one shows up right away on the other.
Guests arriving
The dashboard on the front desk computer
The honest list. And below it, what it does not do.
The guest fills in the details before arriving, in the browser. No app and no account.
Scan the ID card or passport and the data is recognized automatically. You can correct it if needed.
Properties, rooms, bookings, guests and documents. Everything in one place, with search.
In the format required by the portal, with checks before sending.
Date, time, how many reports, outcome. Available whenever you need it, even months later.
If you manage two or three houses, you keep them all in the same dashboard, separate but at hand.
What it doesn’t do
It’s not a channel manager: it doesn’t talk to Booking or Airbnb to sync availability. It handles the legal obligations, and it handles them well.
It doesn’t do invoicing. If you need that too, it connects to a management system — I have one, but they’re two different things and I don’t mix them.
Almost always the same ones. I answer them here once and for all.
No. They receive a link and fill in the form in their phone’s browser, just like opening any web page. Nothing to install, no sign-up, no password.
For all three. If you have three rooms you use it on the phone, if you have forty, on the front desk computer: it’s the same system, only the amount of work you do in it changes.
In a database that stays yours, with the complete history of the reports sent. It is never resold and doesn’t end up anywhere else.
It’s done at the front desk as usual, but the fields are already prepared and the document is read with the camera: it takes a few seconds instead of a few minutes. Nobody gets left out.
For a small property you can start within a few days: the rooms are loaded, the portal credentials are connected, and it’s tested with a real arrival before you start using it for real.
It depends on how many rooms and how many properties. I tell you right away, before starting: tell me what your property is like and I’ll give you a figure, not a surprise quote.
They’re my own software, already built. They can be combined, or used on their own.
Restaurants, agencies, events, courses: ten management systems already written, each with its own page.
See →Weddings and baptisms in two languages, with RSVPs that come in on their own. You can browse it like a real website.
See →The one who writes the code also answers the phone. The story, and the rules I work by.
See →Let’s talk
Tell me how many rooms you have and how you handle the reports now: I’ll tell you right away what changes and what it costs. If you like, I’ll show it to you in action.
Choose where to start: every path leads to something that already works.
